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Our Customer Meter Read programme allows you to submit your electricity or gas readings to us electronically.
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Save time and money by setting up a Direct Debit for your monthly payments. Take away the worry of making a payment each month AND save a further 0.3p/kWh of gas and £25 per electricity invoice. Please download the appropriate DDI below, complete the details and sign, then return it to the address shown on the form.
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Total Gas & Power always want to help our customers save time and money, which is why we have a team dedicated to helping you when you change premises.
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If you require a new gas service to be installed, work to be carried out on your meter(s) or to have your meter removed or updated, please email your requirements and contact details. You will then be contacted to discuss your requirements in further detail.
If you require a new electricity service to be installed, please call Customer Services on 08456 013754. |
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Total Gas & Power’s Smart Meters, or Automatic Meter Reading (AMR) devices, wirelessly collect and transmit your gas data to give you specific, detailed information about how you are using energy in your business. |
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Your login screen is changing. Click to view.
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Electricity consumption information for our half-hourly customers.
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What to do in the event of a gas or electricity emergency.
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Click on the links below to download these forms in pdf format, which you can print and complete.
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Our complaints procedure provides a structured approach to handle complaints and ensures Total Gas & Power is consistent in servicing customers who have reason to complain.
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If you still can't find what you're looking for, try our Frequently Asked Questions or Contact Us pages.
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